Privacy policy

Who we are

This shop is run by LYMLUXE by Cory, [CLIENT TO CONFIRM: registered business name and address]. Contact us on 025 720 3066, WhatsApp 025 720 3066 or sales@lymluxe.com.

What we collect and why

• Your phone number and name, to confirm your order, text you about it and arrange delivery.
• Your email, if you give it, to send your receipt.
• Your delivery address, landmark and notes, so the rider can find you.
• Your payment method, to take payment. You enter your card or Mobile Money details on Paystack’s secure page; we never see or store them.
• The items in your order, to pack and deliver it.

We collect only what we need for your order. We don’t sell your details or use them for advertising.

Who we share it with

• Paystack, to take your payment. It receives your phone number or email and the amount.
• Our delivery riders or delivery partner, to bring your order: [CLIENT TO CONFIRM].
• mNotify, to send order texts. It receives your phone number and the text.
• Cloudflare, which hosts this site and stores order records for us.

Where it is stored and for how long

Order records are stored by Cloudflare in its Western Europe region [CLIENT TO CONFIRM when the database is created]. We keep them for [CLIENT TO CONFIRM: period, for example 6 years for tax records], then delete them. Your bag, saved pieces, links to your orders and theme choice are kept in your own browser until you clear them.

Cookies and tracking

This site uses no tracking or advertising cookies and no analytics that follow you. It stores your bag, saved pieces, order links and theme choice in your browser so the shop works.

Your rights

You can ask for a copy of the details we hold about you, ask us to correct them, or ask us to delete them. Contact us on 025 720 3066 or sales@lymluxe.com. We reply within [CLIENT TO CONFIRM: number] days.

We handle your data under Ghana’s Data Protection Act, 2012 (Act 843). If you’re not happy with how we handle it, you can complain to the Data Protection Commission of Ghana.